Privacy Policy

Last Updated: May 16, 2026

1. Introduction

Patel Moving LLC ("Company," "we," "us," or "our") operates the Patel Moving LLC website and mobile services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, request a quote, or contact us.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, and postal address
• Moving Details: Current and destination addresses, move date, items to be moved, and special requirements
• Account Information: Username, password, and profile information if you create an account
• Payment Information: Credit card details and billing information (processed securely through third-party payment processors)
• Communications: Messages you send us through contact forms, email, or phone calls

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Information: Pages visited, time spent on pages, links clicked, and referring URL
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience
• Location Information: Approximate location based on IP address

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our moving services
• To process your quotes and service requests
• To send you service-related updates and confirmations
• To respond to your inquiries and customer support requests
• To process payments and billing information
• To send promotional materials and marketing communications (if you opt in)
• To comply with legal obligations and enforce our terms of service
• To analyze website usage and optimize our services
• To detect and prevent fraudulent activities

4. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us in providing services (payment processors, customer support, analytics)
• Moving Associates: Our employees and contractors who need access to information to perform their job responsibilities
• Legal Requirements: When required by law or to protect our rights, privacy, safety, or property
• Business Transfers: In the event of a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their direct marketing purposes.

5. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Right to Access: Request access to the personal information we hold about you
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information (subject to certain exceptions)
• Right to Opt-Out: Opt out of marketing communications and non-essential data uses
• Right to Withdraw Consent: Withdraw your consent for data processing activities

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (pixels, web beacons) to:

• Remember your preferences and login information
• Understand how you use our website
• Deliver targeted advertisements
• Track website performance and user behavior

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information and terminate the child's account.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than the United States. These countries may have data protection laws that differ from your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence.

11. Retention of Information

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. The retention period may vary depending on the context of the processing and our legal requirements. You can request deletion of your information at any time, subject to legal and contractual retention requirements.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this policy. Your continued use of our services following the posting of revisions constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

14. Your Consent

By using Patel Moving LLC's website and services, you consent to our Privacy Policy.